Frequently Asked Questions
Are the spinners sharp?
No, spinners we sell are NOT real weapons and are DULL edged. Some may be pointy but not dangerous if used with care. They are not meant to be thrown and not designed to withstand high impact. In certain areas in United Kingdom for example, you are not allowed to carry ninja star shaped items in public or around minors, so please check with your local authorities.
When can I expect some items I really wanted to come back in stock?
Due to the limited nature of our products, sometimes they may be in low or no stock status. You can email us to be notified when they return. We also offer pre-orders for some items.
Do you ship to my country?
Yes, we ship worldwide thru airplane delivery.
What payment methods do you accept?
Paypal is the premier payment method we accept. They are the most secure and widely used gateway worldwide. You may use your Visa, Mastercard, Discover, American Express and Diners Club card thru paypal. And alternatively use bank transfer but may delay your order.
I just made my order, what is the estimated delivery time?
Most deliveries are made using ePacket service, but we also offer DHL express delivery for some countries. Some delays may happen if it’s picked up by customs for further inspections.
- United States: 7 – 18 business days
- Canada: 3 – 18 business days
- United Kingdom: 10 – 21 business days
- France: 10 – 21 business days
- Germany: 7 – 14 business days
- Australia: 14 – 30 business days
- Spain: 14 – 21 business days
- Israel: 14 – 21 business days
- Netherlands: 7 – 14 business days
- Italy: 14 – 21 business days
- Norway: 14 – 21 business days
- Sweden: 14 – 21 business days
- Others: 7 – 30 business days
What is your return policy?
All sales are final. But in some cases where the incorrect item was sent or damage occurred during transport, we ask that you ship it back to our Asia warehouse for a full refund.
I made a mistake in my order, what do I do?
Contact us immediately before the order is packaged up and handed to the postal office. Once it leaves our warehouse we cannot change the order until it arrives to you.
Why am I getting an error when I try to checkout?
Most likely the zipcode or CVC does not match the record on your paypal account or credit card. Or paypal have decided to prevent the order for their own reasons. If you are encountering payment issues, please contact us and we’ll help you resolve it.
Can the desk toy guns fire?
No, they CANNOT fire. They dissemble similarly like the real thing, some with detachable ammo clip housing tiny bullets, but cannot shoot the bullets. These are purely a rare collectible item that you can play with between loading matches, and proudly display it on your desk for all to see. Most of our desk toy guns are small in size but you’re recommended to not bring it outside as some may confuse it as a real weapon. Check with your local authorities and customs to be sure. Since they are not airsoft guns, it should be allowed in most countries.